We are so sorry that something wasn’t up to standard. Quality is very important to us.
Please double check the below and let us know when getting in touch
- Is it definitely on the outside?
- Have the windows completely dried?
- Is it definitely dirt? I.e does it rub off with a finger?
- Is it a hard water mark / limescale? If so, this requires a different approach for us to clean
There can occasionally be water marks left once the windows have dried if its your first clean and they were quite dirty, or if the rubber seals are degrading.
Please fill out the form below and we’ll get it sorted as soon as possible.
Thank you for letting us know as it allows us to improve the service for everyone.
Our policy is to re-clean as soon as possible, free of charge, if there were issues with the clean.